Unstore
Version
0.107.0
Size
33.1 MB
License
Free
Updated
May 25, 2026

Screenshots

About Ticket to Okdesk

Ticket to Okdesk is the mobile help desk solution that puts customer support at your fingertips. Stay connected with your service company or support team 24/7 with an app designed for simplicity and speed.

Manage your support requests effortlessly from your smartphone. Submit tickets directly to your service company's support team whenever you need assistance, and track each request in real time. Whether you're reporting an issue or following up on a previous case, you'll always know exactly where your ticket stands.

Communication has never been faster or easier. Use the voice recognition feature to add comments and create tickets hands-free—simply speak, and your words are automatically converted to text. This means less typing, fewer clicks, and more time solving problems. When you need to provide evidence, attach photos or files directly from your phone to give your support team all the context they need.

Take control of the support process. Confirm when work is complete, request corrections if needed, and rate your support team's performance. You'll receive instant notifications about all major updates related to your tickets, so nothing falls through the cracks.

Trusted by over 10,000 companies across Russia, the CIS, Europe, and Latin America, Okdesk delivers the help desk automation and customer support excellence that world-class service demands. Download Ticket to Okdesk today and experience how a modern support system transforms your experience.

Pros & Cons

Pros

  • Voice recognition feature lets you submit tickets and comments hands-free
  • Real-time ticket tracking shows exactly where your support request stands
  • Attach photos and files directly from your phone to provide context
  • Instant notifications alert you to all major ticket updates

Cons

  • Requires account with your service company to use the app
  • Voice-to-text conversion may produce errors requiring manual correction
  • Android-only; no iOS or desktop version available
  • Relies on internet connection for real-time tracking and notifications

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